Many local advice and presents are completely supplied to JAL passengers. I was very tempted to block my card after this but my flight is 2 days away. Nonetheless, you possibly can wager if they hold doing this, I will significantly contemplate doing so!! If it so happens that you have to reschedule your flight, their service sucks. Persons are very inconsistent and so they don’t give you the prices for the proper fare.\n\nHad to call 25 instances to postpone a ticket but still no luck. Also they rescheduled my first flight and made it close to a 10hr layover. I’ve never booked on any website that requires such process so I known as back the customer service. The agent is completely unprofessional:I literally could not understand any English the guy spoke.\n\nHe asked me the confirmation number and then mentioned blah blah blah(the part where I totally did not understand) and transferred my call to another particular person. Although it is statistically true that online voluntary evaluations are usually more unfavorable normally, this web site has a status that there isn’t any optimistic evaluation.\n\nAfter reading a number of the evaluations, I decided to cancel my reservation. I went on their out dated website to see if I can cancel the reservation without calling customer service. So I known as them and it’s the same experience again: A guy who spoke some English that seems no one understand(in accordance with yelp evaluation ) transferred my call to the second man.\n\nIt’s sorted now, after a number of more emails, but they have to not communicate English or something – nearly useless replies. I was keen to pay more than I’d have on several other lower rated airlines. I obtained an e mail from thanking me for my purchase of flights with British Airways, and stating would send confirmation.